HandCraft has a dedicated team of specialists ready to answer any questions or help you with any issues that may arise. The customer relations specialists routinely visit all our facilities and are a great resource for any concern or service question. The clinical liaison manager is a registered nurse who helps clinical staff and administrators implement and evaluate strategies to be good linen stewards.
We want to hear from you. Our staff surveys are a great way to make your voice heard. They routinely let us know where to make improvements, and how to continue providing the best possible linen service.
We can post educational signs in your facility with updated, easily seen and readable signage. The more clearly employees understand linen procedures, the less likely issues such as linen loss will occur.
We’ve created a short video to use for annual staff training and new hire orientation. This video provides insight into various effective practices your employees should be implementing to reduce linen loss and improve service.
We provide a monthly reminder email to keep linen at the front of every employee’s mind. They contain tips and huddle discussion prompts that help to reinforce proper linen handling
and protocol.
Whether you’re already having linen committee meetings or are looking to start doing so, we can provide meaningful strategies to ensure these meetings are engaging and useful.
HandCraft keeps a close eye on various data points regarding your linen usage, scrub allocation, and linen and scrub loss. We share these metrics and how they impact your budget.
It’s difficult to understand just how advanced the systems that provide you with high-quality linens are without first seeing our plant in action. Let us give you a personal
tour at one of our multiple plants.
HandCraft’s bacteriology test results are completely transparent and are what earned us our Hygienically Clean Healthcare Certification from the TRSA. You can rest assured that your patients are safe from harmful bacteria after we launder your linens and apparel.
HandCraft works closely with you to ensure that we are meeting your every goal. When you need more specific unit-based education, we’ll come to you and help find the way towards mutual success.
We know what it takes to make a facility’s linen and apparel programs truly great and we’d like to support your facility to achieve that.
Send an email for more information or ask for additional help.