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Making Improvements to Better Serve You

These linen awareness blogs were started based on customer feedback. Our customers want a more proactive approach to prevent linen loss and to manage linen loss costs, and we have added to our Linen Awareness Program to do just that! Similarly, we heard our customers’ feedback regarding our Scrub / Employee Uniform Request process:

Championing for a Linen Committee

Championing for a Linen Committee

You may be familiar with SBAR (Situation, Background, Assessment, Recommendation). It is a communication tool that provides essential, concise information usually between members of a healthcare team. We are using SBAR in this blog to frame the problem of linen loss and to foster a partnership approach for solutions.

Teaming Up with HandCraft’s Service Team

Teaming Up with HandCraft’s Service Team

The first strategy listed in HandCraft’s Linen Awareness Program is “Service Team and Consultants” and that was a purposeful decision to put this as number one. HandCraft has a dedicated team of specialists ready to answer any questions or help you with any issues that may arise. We take on the roles of adviser, expert, […]