This month, we’re shining a well‑deserved spotlight on Melissa Lara, a standout Linen Supervisor with HHS at Bon Secours St. Mary’s Hospital. Melissa has perfected her own recipe for linen management success which is built on data, teamwork, and a healthy dose of fun. Let’s take a look at the ingredients that make her approach so effective.
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Sheets don’t just disappear into thin air, although sometimes it feels that way. One minute a unit is fully stocked, the next minute everyone seems to be out of blankets. Welcome to the world of linen management where every piece of linen has a story and every lost piece leaves behind one big question: Where did it go?
Healthcare facilities rent linen from HandCraft Linen Services. The most common standard linens delivered are fitted sheets, top sheets, bath blankets, thermal blankets, pillowcases, towels, washcloths, and patient gowns.
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Hospitals and other healthcare facilities don’t get the option to slow down when something goes wrong. A hurricane, an ice storm, a power outage, or even a sudden surge in patients can turn operations upside down in an instant. That’s why accrediting bodies, like CMS and The Joint Commission, expect facilities to have strong emergency management plans. Those plans aren’t just about keeping the lights on; they must show how patient care will continue, and that includes having the basics covered.
Data can be confusing. You may have a lot of numbers and still no information. Without information, you cannot act. For example, imagine you have a bunch of colored blocks. You can sort them by color, by shape or by amount. But where does that get you? Visualizing data in a way that gives you the information you need to take action is important and having data at your fingertips is crucial.
Learn how centralized medical laundry service can assist larger healthcare systems in promoting higher standards of care across the board.
HandCraft explores the ins and outs of choosing the correct healthcare uniforms for your facility.
At HandCraft, we specialize in providing healthcare linen services that support infection control, improve efficiency, and enhance patient comfort.
At Handcraft, we love getting linen back. When carts of used sheets, gowns, towels, and pillowcases arrive at the plant, it means the system is working the way it should be. Getting linen back keeps the cycle going – it gets washed, folded, and sent right back out to support the next patient.
One of my previous team’s favorite sayings was “Feedback is a Gift.” It became a mantra of sorts and one that I took with me to my current position. Whether it is positive to keep you motivated or helpful to move you in a different direction, feedback is important. It can let you know to keep doing what is working and at the same time, realize what needs to change.
