Our Story

HandCraft Services offers the highest-quality medical linen and apparel products, along with highly efficient services. HandCraft services and products can minimize your costs, enhance your facility’s image and improve overall patient and staff satisfaction.

With high-tech systems and technologies, HandCraft sets the pace for healthcare linen. From using copper-infused fabric that serves as anti-microbials, we stay on the leading edge of our field, so you can stay on the leading edge of yours.

HandCraft offers you economies of scale with approximately 500 employees and 290,000 square-feet of highly efficient plants able to meet all your medical linen needs. From managing more than 100 million pounds of linen annually for more than 114 hospitals and 1,500 non-acute medical practices, we share our savings and expertise with you.

We are a family-owned and operated business that still values superior customer service and integrity – you’ll see it in our soft-touch, proactive customer service.

Built on the philosophy of always going the extra mile – one customer at a time, John A. Nichols founded HandCraft in 1970. Today, John’s sons Jay, Keith, and Jeff, along with five (5) third generation family members, own and operate the business while continuing to instill our company values of respect, compassion, integrity, drive, passion, and responsibility.

All our services and products comply or exceed Occupational Safety and Health Administration (OSHA), The Joint Commission (TJC), Centers for Disease Control and Prevention (CDC), Environmental Protection Agency (EPA) and state standards and regulations. We stay on the leading edge of new technology and set the pace for our industry.

Our family-run business is environmentally-conscious and community-oriented. In addition to our industry-leading green initiatives, HandCraft supports our community, health systems, numerous charities, and much more every year. You can feel great about the high-tech, soft-touch company you’re working with and what we’re doing globally and locally.

Geographic Areas Served

HandCraft proudly serves the following states: