
Linen Awareness Program
Educational tools and strategies that empower clients
At HandCraft, we work alongside our clients, proactively helping them decrease operational costs and increase patient satisfaction. Our Clinical Educators are registered nurses who provide clients with on-site education on limiting linen loss, proper infection prevention, and other topics.
Learn more about interpreting your linen data, accessing instructional videos, signage, site visits and more.

10 Components of Our Linen Awareness Program:
01
Linen Specialists and Clinical Educators
HandCraft’s client relations specialists routinely visit all of our facilities to answer questions and help solve issues. Our Clinical Educators are registered nurses who help clinical staff and administrators understand and implement best practices.
02
Written Staff Surveys
We want to hear from our clients and their teams. Our staff surveys let us know where to make improvements and how to provide the best service for your facility.
03
Signage
We post educational signs in your facility with updated, easily seen and readable instructions, which helps employees understand linen procedures, reducing overall linen loss.
04
Educational Videos
We’ve created a short video for staff training and new-hire orientation to share practices that reduce linen loss and improve service.
05
Linen Tip of the Month Emails with Huddle Discussion Prompts
We provide a monthly reminder email to share tips and discussion prompts that reinforce proper linen handling and protocols.
06
Linen Committee Meetings
We can provide your staff with meaningful strategies to ensure that linen committee meetings are engaging and useful.
07
Data Analysis and Benchmarking Data
HandCraft tracks helpful data on your linen usage, scrub allocation, and linen and scrub loss. We share these metrics and how they impact your budget.
08
HandCraft Plant Tours
We invite clients to take a personal tour of one of our plants to understand the advanced systems that provide you with high-quality, hygienically clean linens.
09
Bacteriology Test Results
Our transparent bacteriology test results have earned us the Hygienically Clean Healthcare Certification from TRSA, the leading industry association, ensuring patient safety from harmful bacteria.
10
Impactful Presentations
When you need more specific unit-based education, we come to you to help meet your facility’s linen needs and fiscal goals.
Need guidance from our linen experts?
Contact us to learn more, or log in to access our reports and education information.
Blog
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The Great Laundry Debate: Why Home Laundering Facility-Provided Scrubs May Not Be as Safe as You Think
Read More: The Great Laundry Debate: Why Home Laundering Facility-Provided Scrubs May Not Be as Safe as You ThinkAt the end of a long shift, facility-provided scrubs are often worn out of the facility or tossed into a gym bag and carried home. They may ride around in…
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Customer Spotlight – A Recipe for Linen Management Success
Read More: Customer Spotlight – A Recipe for Linen Management SuccessThis month, we’re shining a well‑deserved spotlight on Melissa Lara, a standout Linen Supervisor with HHS at Bon Secours St. Mary’s Hospital. Melissa has perfected her own recipe for linen…
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Linen Loss: The Questions Linen Managers Should Be Asking
Read More: Linen Loss: The Questions Linen Managers Should Be AskingSheets don’t just disappear into thin air, although sometimes it feels that way. One minute a unit is fully stocked, the next minute everyone seems to be out of blankets.…
